Warranty and Returns

Returns

If you are not fully satisfied with your online purchase, you have fifteen (15) days from the date of purchase to return your product for a refund by contacting FSI’s Customer Service Department as follows:

Customer Service Department

Farouk Systems, Inc.

880 E. Richey Road

Houston, TX 77073

Telephone: 800-237-9175

Email: customerservice@farouk.com

Warranty

Certain products sold on the Site are accompanied by a written Limited Warranty, which may be found printed on or delivered with the product. Such Limited Warranty is incorporated in its entirety into these Terms. For products accompanied by a Limited Warranty, your return rights are set forth in that warranty language. For all other products, FSI may in it sole discretion accept or deny your request to return such product.