Warranty and Returns - CHI Haircare - Professional Hair Care Products

Warranty and Returns

If you are not fully satisfied with your online purchase, you have ten (10) days from the date of purchase to return your product for a refund by contacting FSI’s Customer Service Department as follows:

Customer Service Department
Farouk Systems, Inc.
880 E. Richey Road
Houston, TX 77073
Telephone: 800-237-9175
Email: customerservice@farouk.com

CHI Tools 1 Year Warranty >
CHI Tools 2 Year Warranty >

Certain products sold on the Site are accompanied by a written Limited Warranty, which may be found printed on or delivered with the product. Such Limited Warranty is incorporated in its entirety into these Terms. For products accompanied by a Limited Warranty, your return rights are set forth in that warranty language. For all other products, FSI may in it sole discretion accept or deny your request to return such product.

OUR FAMILY: CHI Haircare | Biosilk | Farouk systems
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